New Dental Patient Information – Amherst, MA
A Warm Welcome for New Patients
Amherst Dental Group has been welcoming new patients into our practice for more than 40 years, so we know a thing or two about helping people feel comfortable right from the start! Before you come see us, you’ll find all the information you need ahead of your appointment below, including what to expect. After you’ve looked it over, if you have any questions, don’t hesitate to give us a call. We can’t wait for you to join our dental family and achieve the beautiful, healthy smile you deserve!
Your First Visit
We strive to give our patients a “WOW experience” at their very first visit. You’ll be greeted like an old friend, checked in quickly, and then we’ll give you a short tour of the office so you can start getting to know your dental home. We’ll then escort you to your treatment room where we’ll take some images and X-rays of your mouth. Afterward, your dentist will spend a few minutes chatting with you about your dental goals, give you an exam, and discuss their findings with you. Once you’ve both put together a care plan moving forward, and your questions have been answered, we’ll bring you back to the front desk.
New Patient Forms
Filling out our patient forms in our waiting room can be quite the task, between keeping an eye on your child, juggling a clipboard, and looking up your insurance and prescription medication information. To save you the hassle and help us check you in as quickly as possible, you can simply download our forms below and complete them in the comfort of home. Just bring them with you to your appointment so we can cut down your wait time to practically nothing!
As we continue to deal with COVID-19 and during these unprecedented times, we want to take a few minutes of your time to explain the $10 charge you are seeing in your invoice/bill.
Because of the preparations to open the practice and in accordance to Massachusetts Dental Society (MDS), America Dental Association (ADA) and Centers for Disease Control (CDC), the practice incurred some considerable and (unseen) expenses. These expenses included the purchasing of personal protective equipment (most commonly known as PPE), a new hospital grade air purification system, additional staffing to check in patients and extended appointment times to allow for proper cleaning and disinfecting the area after a patient’s visit. Additionally other measures to keep our patients and staff safe, such as the plexiglass barriers, hand sanitizers, hourly cleaning of bathroom and reception area as well as many behind the scenes safeguards. As you can imagine all of this investment amounted to a considerable expenditure. As per guidance from the American Dental Association, the $10 is to help partially offset the costs of all of the above safeguards that were put in place for the health and well-being of everyone. This is a temporary fee that we hope will be rescinded once we go back to “normal”.
We at Amherst Dental Group appreciate your business and hope you understand the reason for this temporary charge. Please call Isabel at 413-253-9582 ext.7 if you have any questions.
We know that many families rely on dental insurance to make their care affordable, which is why we’re happy to accept the majority of plans! We’re in-network with some of the most popular providers and can consistently help patients maximize their benefits. To learn more about using your insurance with us, you can read our brief guide by clicking on the link below. Or, you can call our team so we can answer your questions directly.
If you currently don’t have dental insurance, don’t worry—you won’t be stuck paying full-price for your dental care all at once with us. Instead, you can sign up for low-to-no interest financing with CareCredit. They are partnered with countless dentists and healthcare providers around the country, and that’s because they offer simple, transparent payment plans that are designed to work for every patient and every budget. To learn more about your options and select a plan, click on the link below.